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LOCATION:Via Zoom
SUMMARY:Hot Topic Webinar -  The Personalised Customer Journey
DESCRIPTION:This webinar looks at how to make customers feel recognised, supported and valued from first search to enquiry, booking and move-in, even when there is little or no human interaction. We’ll explore what may be lost when service becomes digital, whether customers still care, and how technology, communication and processes can help fill the gap.\n
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 Event details: https://www.ssauk.com/ems-event-calendar/hot-topic-webinar-the-personalised-customer-journey.html
PRIORITY:1
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