The SSA UK Operations Management Training day is tailored specifically to the UK Self Storage sector. Suitable for all levels from staff to managers and designed to be of benefit to new staff or as a great refresher for existing teams.
This comprehensive day will cover the key elements of store operations and management including:
- Readiness – timing, first impressions, daily duties
- Debtors - prevention, control process, sticking to policies
- Pricing – competitors, positioning, price setting
- Increases - frequency, level, complaints
- Enquiry management – how to respond, speed of response, quality
- Managing customers – perceptions, communication, reviews
Trainers
Cost: £160 + VAT
Note: This training is exclusive to SSA UK & FEDESSA members