The Clutterbug Panic! game and prize draw are administered/promoted by the Self Storage Association UK, registered office Priestley House, The Gullet, Nantwich Cheshire CW5 5SZ.
Eligibility
1.1 Anyone may play Clutterbug Panic! for free. Players may choose to play for fun without registering, in which case no score will be recorded.
1.2 Players who choose to register may record a score and appear on the public leaderboard. By registering you agree to the publication of your name and company name.
1.3 Only employees of self storage operators aged 18 years or over as of 30 April 2026 are eligible to win prizes. Employees or family members of industry suppliers, SSA UK, investors, and other non-operator participants may play and record scores but are not eligible to receive prizes.
1.4 Operators do not need to be UK based or members of a FEDESSA trade association – it’s a global challenge to all operators!
Leaderboard and Prize Eligibility
2.1 All registered players may appear on the public leaderboard regardless of role or industry category.
2.2 The leaderboard is displayed for competitive and entertainment purposes only.
2.3 Prizes will only be awarded to verified self storage operators who meet all eligibility requirements.
2.4 Non-operator participants including suppliers, investors, and other industry participants may appear on the leaderboard but are not eligible to receive prizes.
2.5 Personal information provided by entrants when submitting a score will be used by SSA UK for the purposes of administering and fulfilling the leader board and prize distribution and always in accordance with our Privacy Policy.
2.6 Prize winners will be determined by filtering the final leaderboard to include eligible operator entries only.
2.7 We will not accept entries that have been automatically generated by computer, are incomplete, or are threatening or inappropriate.
2.8 Whether all relevant eligibility requirements have been met will always be decided at our sole discretion and we may require evidence of confirmation from entrants before we award a prize.
Conference Ticket and Attendance Requirement
3.1 Prizes are only available to individuals from operator companies that have purchased at least one valid ticket to the SSA UK Level Up Conference 2026
3.2 Individual players do not need to personally hold a conference ticket.
3.3 Colleagues within the same company may play and register scores even if they are not attending the conference.
3.4 At least one member of the company must both have purchased a valid conference ticket and be in personal attendance at the conference for the company to be eligible to win a prize.
Verification
4.1 Registered player details will be cross-referenced against conference ticket purchases and attendance records.
4.2 SSA UK reserves the right to verify eligibility before awarding any prizes.
4.3 Any entries that cannot be verified will be excluded from prize allocation.
Leaderboard and Promotion Period
5.1 Scores may be recorded throughout the promotion period.
5.2 The promotion ends at 1.00pm BST (GMT+1) on Thursday 30 April 2026, the final day of the Level-Up Conference.
5.3 The leaderboard will be finalised at the close of the promotion.
5.4 No scores submitted after this date will be considered, though the game and leader board may remain operational.
5.5 Names of the winners, and the operator which employs them, will be announced after the competition closes. By entering the promotion you agree to this.
5.6 Any personal data you provide will be processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 and associated laws.
5.7 If a prize winner objects to their name and/or employer being published or made available, they should notify SSA UK of this when responding to the notification email to claim their prize. In such circumstances we must still provide the information to the Advertising Standards Authority, if requested.
Prizes
6.1 Prize winners will be notified that they have won within seven days of the end of the promotion. Prize winners will be notified via the email address provided when they submitted their answer. If we are unable to contact a winner to award a prize within 14 days of the notification email going out, then the winner forfeits their right to the prize and we reserve the right to pick another winner.
6.2 We reserve the right to request proof of a prize winner’s identity e.g. in the form of a passport or driver’s licence. In the event that a prize winner cannot provide us with proof of identity and/or address that is reasonably acceptable to us, we may withdraw the prize and select another prize winner.
6.3 SSA UK reserves the right to replace any part of a stated prize for an alternative prize of equal or greater value. Prizes are non-transferable and have no cash alternative.
6.4 In the event that a prize is to be provided by a third party ‘Prize Provider’, we may pass on a winner’s details to the Prize Provider to enable them to send their prize directly to the winner.
6.5 Any free conference tickets awarded as prizes will be issued as a refund. The ticket must have been purchased in advance for the refund to be processed.
6.6 No cash alternatives will be offered unless stated otherwise by SSA UK.
6.7 SSA UK make no representation or warranty in relation to any of the prizes provided and we accept no responsibility for any loss, expense, or damage which is suffered or sustained in connection with a prize, or accepting or using any part of a prize, except for any liability which cannot be excluded by law, in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.
6.8 SSA UK shall not be responsible for any additional expenses incurred by a prize winner in relation to a prize.
6.9 All stated prize values are at the recommended retail price in pound sterling and are, to the best of our knowledge and belief, correct at the time of printing. We take no responsibility for any fluctuations in prize values.
General
7.1 SSA UK reserves the right to disqualify any entrant who we reasonably believe violates the Terms and to require them to return any prize they may have won.
7.2 If for any reason the promotion is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the promotion, we reserve the right to cancel, terminate, modify or suspend the promotion and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
7.3 We may vary these Terms or terminate the promotion at any time at our absolute discretion if reasonably required to do so. Termination or variation of a promotion is without liability to any entrant or other person. We will not award the prize if the promotion is terminated.
7.4 SSA UK reserves the right to amend or withdraw the promotion at any time.
7.5 SSA UK’s decision regarding eligibility, leaderboard standings, and prize allocation is final. No discussions or correspondence with entrants or any other person will be entered into.
7.6 A failure by SSA UK to enforce any of the terms and conditions in the Terms in any instance will not give rise to any claim or right of action by any entrant or prize winner, nor shall it be deemed to be a waiver of any of our rights in relation to the same.
7.7 Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded.
7.8 In the event that any provision of these Terms are held to be illegal, invalid, void or otherwise unenforceable, it shall be removed from the remaining provisions which shall continue in full force and effect.
7.9 These Terms shall be construed in accordance with, and governed by, the laws of England and Wales.
7.10 These Terms are current and up to date as of 12 February 2026.