Annual Supplier Member Survey 2026

Name

Company Name

How satisfied are you with our email communications?

I receive too many emails

I received the right amount of emails

I would be happy to receive more emails as I find the content really useful

What is your opinion of the SSA UK website? (Select all that apply)

I have never logged into the members’ only area

I have difficulties logging in

I use it to find information on events I may wish to attend

I use it to look at the full members’ list

I don’t like renewing my membership online

How often do you review and update your supplier listing on the website Supplier Directory?

Monthly

Quarterly

Annually

Never

Only when you remind me

Didn’t know I had a listing

How might we improve the website?

How would you rate the magazine overall?

0 - Useless

1 - Average

2 - Okay

3 - Good

4 – Very Good

5 – Extremely valuable

Is there any content you would like to see included in future issues?

How would you rate eNews overall?

0 - Useless

1 - Average

2 - Okay

3 - Good

4 – Very Good

5 – Extremely valuable

Is there any content you would like to see included in future issues?

What do you think of the in-person Member Networking Events - Dinners/Breakfasts/Lunches (Select all that apply)?

How can we improve our Member Networking Events?

Which of the following Online Sector Forums do you try to attend? (Select all that apply)

Supplier

Technology and Innovation

Security

UK Legal

External Storage

Women in Business

Digital

*I don’t attend any Sector Forums

*If you don’t attend the Sector Forum meetings, please tell us why

How would you rate these forums?

Very valuable - I try to attend every one

Interesting - I attend the ones with topics that interest me

Okay – I attend them if I have time, mostly for general interest

Not much help but I have attended some in the past

I don’t attend any Sector Forums

How might we improve the existing Sector Forum meetings for supplier members?

Do you feel the Annual Supplier Summit is of value? (Select all that apply)

It’s a good opportunity to discuss how suppliers can work with the SSA UK

I think the SSA UK listen and try and act on any issues raised at the summits

I think the summit is a good idea but there are limited follow-up actions

I am currently happy with supplier membership so there is no need to attend

I didn’t know there was an annual supplier summit

I think this event is geared more towards larger suppliers

I think this event is geared more towards smaller suppliers

*I have never attended a supplier summit

*If you have never attended a Supplier Summit, please tell us why

What is your opinion of the SSA UK Conference? (Select all that apply)

What is your opinion of the FEDESSA Conference & Trade Show? (Select all that apply)

How do you usually hear about upcoming promotional opportunities? (Select all that apply)

Email Alerts

FEDESSA or SSA UK website

Direct email from an SSA UK staff member

CEO Update & Hot Topic Webinars

Sector Forums

Social Media

Colleague

Another supplier member

*Other

*If you selected other, please detail below

Which of the following promotional opportunities are of most value to you? (Select your top 5 only)

Are there any alternative promotional opportunities not listed above you would be interested in?

How responsive are we?

I always receive a quick response

Mostly I receive a response within a reasonable timeframe

I never receive a response

I have not contacted the association

How would you describe your Association membership? (Select all that apply)

Good value for money

Essential for any supplier to the industry

Great source of industry information

Great way to connect with operators

Poor value

I expect to remain a member if I am in the industry

It continues to improve every year

Would you recommend supplier membership to other suppliers?

Definitely – all industry suppliers should be members

Likely – if I hear of a supplier who isn’t a member

No – I would not recommend to other suppliers

Would you recommend operator membership to your customers?

Likely – if I know they are not currently a member

No – I would not recommend it to my customers

Do you think your Supplier Membership is useful and supports you to achieve your company goals?

Yes - definitely

No – it hasn’t so far

I don’t know

Do you believe your opinions are heard and valued?

Yes - definitely

No - not at all

I don’t know

Are there any other comments or feedback you would like to pass onto the SSA UK team?

Annual Supplier Member Survey 2026

Email

Website

UNLOCKED Magazine

eNews

Member Networking Events

Online Sector Forums

Annual Supplier Summit

SSA UK Conference

FEDESSA Conference & Trade Show