Past Events

Automation is the new buzz word in self storage and clever automation can save you money and improve the customer experience, but sometimes a human touch is better than a machine.

Do you ever wish you had a clone to answer your business calls when you're off the clock? In this session, Tom Hornby from Spare Space Storage shares how he built an AI phone agent to handle customer calls when he’s unavailable - including evenings, weekends, and those inconvenient moments when it isn’t practical to take a call. Tom believes that reaching voicemail when contacting a business can mean the difference between getting a booking, or your competitor taking the business.

Join us for this essential webinar exploring how to keep your self storage facility operating at its best long term.

Join us for our upcoming meeting, led by our Chair, Jack Raeburn of Mynet Security, as we explore and discuss the following topics: Types and recommendations for physical perimeters, both indoor and outdoor Advancements in access control, with an emphasis on keyless entry and integration with physical security The growing risks associated with new customers, including the importance of background checks Strategies for 24/7 customer activity monitoring, including options with and without individually alarmed units

Join us as we say farewell to departing CEO Rennie Schafer at his last UK event before leaving the role. After 12 and a half years leading the association he will certainly have some stories to tell. For this special event we have taken over one of Manchester’s best Italian restaurants, Fumo. We are also hoping to introduce the new CEO to members at this event.

Hosted by SSA UK CEO Rennie Schafer, join us for our complimentary, monthly member's only update including the latest sector news. Complimentary for SSA UK and FEDESSA members.

Following interest from the YBA session at the UK Conference in Telford, YBA will be delivering their Q2 Self Storage Google Ads Benchmarking Report – packed with fresh insights to help you drive more leads at a lower cost. Data from over 60 self storage accounts, 14 million impressions and 11,500 leads will reveal what’s working in 2025 Q2.

The days of set and forget pricing or following your competitors are long gone.  Businesses are now using more complex pricing models based on their own data that maximise revenue regardless of the conditions.

This training session focuses on improving your online sales skills and demonstrates how best to handle these types of enquiries to improve your online conversion rates.

Hosted by SSA UK CEO Rennie Schafer, join us for our complimentary, monthly member's only update including the latest sector news. Complimentary for SSA UK and FEDESSA members.

AI remains a hot topic, with some businesses quickly embracing its potential, while others take a more cautious, wait-and-see approach. But where do you stand? Are you already integrating AI into your self storage business, or are you still unsure about its practical benefits?

After the huge success of the event last year, we are delighted to say it's back for 2025. The team at Portable Space are returning as our major sponsors, welcoming guests and providing the on-course refreshments at the fantastic Little Aston Golf Club, and with room for up to 70 golfers this promises to be one of the biggest and best networking events of the year and a great opportunity for suppliers and operators to connect and build valuable partnerships.