Event calendar

Branding isn't about design, it's about business and your bottom line. If you think branding is just logos and colours, you’re missing a key growth lever. In a market where everyone competes on price, branding is how you charge more, convert faster, and build loyalty.

Hosted by SSA UK CEO Simon Forrester, join us for our complimentary, monthly member's only update including the latest sector news. Complimentary for SSA UK and FEDESSA members.

We all know them; those customers where interactions just don’t flow like we want them to. Customers who seem agitated, abrupt or stubborn. In this Hot Topic session, we dive into this customer group to understand what drives behaviour like this, and which practical tools we can use to deal with them more effectively.

Hosted by SSA UK CEO Simon Forrester, join us for our complimentary, monthly member's only update including the latest sector news. Complimentary for SSA UK and FEDESSA members.

This online session is designed for self-storage professionals across the industry. We’ll cut through the hype and show, in plain English, what ChatGPT and companion tools actually do and how to use them safely and effectively at work and in your day-to-day life. Expect practical, live demonstrations (basic vs refined prompts), a simple guide to choosing the right mode (Thinking vs Auto, when to Browse), and quick wins you can apply immediately: faster customer replies, clearer SOPs, smarter data summaries and on-brand content. We’ll also cover privacy best practice (anonymising data, enterprise settings, safe prompts). Attendees will leave with ready-to-use templates and a confident starting point to make AI a useful part of the day-to-day in work & play!