Programme

Below you will find the full programme for both days, Wednesday 30 April & Thursday 1 May with timings, duration and session type.  Choose the day from the top and then click on a session title for more details.


Wednesday 30 April
8.30am – 9.30am
Registration & Refreshments in the Trade Show

Refreshments

9.30am – 9.45am
Opening & Welcome - Alexis Conran (Chair)

Session

9.45am – 9.50am
Sponsor Presentation - Janus International Europe

Sponsor Presentation

9.50am – 10.35am
Lessons from the Past in Customer Service - Geoff Burch (Keynote) | Sponsored by Partitioning Services Limited

Session

10.35am – 10.40am
Sponsor Presentation - Stora

Sponsor Presentation

10.40am – 11.10am
UK Annual Industry Report Launch - Rennie Schafer, Philip Macauley & Daryl Perry

Session

11.10am – 11.15am
Sponsor Presentation - Cleveland Containers

Sponsor Presentation

11.15am – 12pm
Morning Refreshments - Trade show

Refreshments

12pm – 12.05pm
Sponsor Presentation - RADical Systems

Sponsor Presentation

12.05pm – 12.45pm
How Has Marketing Changed, and What’s Still Important? - Jill Leckie

Session

12.45pm – 12.50pm
Sponsor Presentation - Kuboid

Sponsor Presentation

12.50pm – 1.30pm
The Future of Self Storage - Frederic de Ryckman de Betz, Neil Newman & Jason Matthew

Session

1.30pm – 3.15pm
Lunch and Trade show

Refreshments

3.15pm – 3.20pm
Sponsor Presentation - CSC Industries

Sponsor Presentation

3.20pm – 4pm
Benchmark Data on Google Adwords - Laura Moxham

Session

4pm – 4.45pm
State of the UK Economy Under a New Government - Trevor Williams (Economist) | Sponsored by Basil Fry & Co.

Session

6.30pm – 7.30pm
Pre-Dinner Drinks - Sponsored by OpenTech Alliance

Dinner

7.30pm – 10.30pm
Annual Industry Awards Dinner - Sponsored by Janus International

Dinner

10.30pm – 11.59pm
After Party with DJ

Dinner

Thursday 1 May
8.30am – 9.30am
Registration & Refreshments in the Trade Show

Refreshments

9.30am – 9.40am
Opening & Welcome - Alexis Conran (Chair)

Session

9.40am – 10.20am
Futurist - Kate Ancketill (Keynote) | Sponsored by KINNOVIS

Session

Financing a New Store - Rory Dunn

The Storage Stream

10.20am – 10.50am
Managing Negative Reviews - Sean O'Meara | Sponsored by Willbox

Session

Work Life Balance - Jon Neal

The Storage Stream

10.50am – 11.20am
Morning Refreshments, Trade Show & Networking

Refreshments

11.20am – 12pm
Selling More Packaging A Case Study - Christel Land

Session

Container Update Prices & Supply - Sarah Manning

The Storage Stream

12pm – 12.30pm
BREEAM, What’s Involved and is it Worth it? - Gareth Davies | Sponsored by S Jones Containers

Session

12pm – 1pm
YSN Members’ Meeting

Session

12.30pm – 1pm
Site Selection - Emma Chesterton-Kay

Session

1pm – 2pm
Lunch, Trade Show/Storage Park & Networking

Refreshments

2pm – 3pm
Trade Show Only

Refreshments

2pm – 4.30pm
Customer Service Excellence Training Session - Christel Land

Session

UK Legal Training Session

Session

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